NOTE: If "Option 1: Internet Install" fails to download, try "Option 2: Single File Install".

1. When saving disk images, please be sure that the "Save as type:" box at the bottom of the "Save As" dialog reads "All Files." See example below.


After saving, you may find an extra extension tacked on to the files. For example, disk #2 of the ESP installation may appear as "esp2001v26.W02.W02". If you find that a file has two extensions, manually remove any additional extensions.

2. We do not recommend downloading disk image install files directly to a floppy drive. If you wish to have the files on a floppy disk, save files and disk images to your hard drive first, then copy them to a floppy disk.

3. Download files to your Desktop so you can easily locate them when they are needed.

4. Do not rename the disk images or the installation may not run correctly, unless you are correcting a file extension (see tip #1). Do not attempt to open or run the disk image files, except the disk image with the extension .exe.

5. When downloading an Internet Install file, choose the Save option. This does not immediately install the program, but instead, produces a file you must run to perform the installation.

6. Your internet connection must be active to properly run an internet install file.

7. The time required to complete an internet installation is proportional to your internet connection speed and the size of the installation.

8. Unless it is explicitly stated on a program's download page, you do not need to uninstall old programs before updating to a newer version. In fact, updating through an installation generally takes much less time than a fresh installation because the installation process will skip files that do not need updated.

9. If you temporarily lose your connection while performing an internet installation, cancel the installation, then immediately run the Internet Install again. Proceed through the installation dialog as you had the first time. The file transfer process will resume from the point you were disconnected. This can be a life saver if your internet connection is not stable.

10. When performing an internet installation, if your download is slow or consistently stalls, cancel the installation, then immediately run the Internet Install again. Proceed through the installation dialog as you had the first time. The file transfer process will resume from the point you were disconnected. If the installation continues to proceed slowly, or continues to stutter or stall, we suggest performing the installation during off-peak hours (early morning, late evening) ensure the quickest, most stable installation.